9/3 J’s place is here. This story with her mother is so unique and so important that there’s really no question about it at all. My reaction to it does surprise me a little. I realize I have an instinct of what is the right thing to say, even right down to the tone of voice, and then I just say that. It wasn’t like that ten years ago. Also, a woman in the Lufthansa call center, probably in India, allowed me to rebook her flight way into October.