October 11. Booked the wheelchair with Scandinavian Airlines – the airline that is bankrupt and has been taken over by Air France / KLM. I had missed the 48-hour window within which you can register your own wheelchair, and the website no longer had that option. Subsequently, the best customer service experience I have ever had, via chat. She (“Martina”) asked only questions consisting of two words or less. What type? How heavy? All segments? After five minutes we were done, and now everything is in the system.